Accessibility Statement for Services

As part of our accessibility statement, we would like to give you an overview of the extent to which the service(s) described below comply with the accessibility requirements according to legal regulations (in particular the Accessibility Enhancement Act – BFSG).

Information about the Service Provider

Rock Shop
Division of fein.media GmbH
Am Sandfeld 21
76149 Karlsruhe
Baden-Württemberg

General Description of the Service

Our online shop offers musical instruments and event technology for purchase. In addition, customers can also rent speakers, PA systems, and other equipment for events via our party rental service. All offers and services are available online through our shop https://www.rockshop.de/.

Explanation of Service Delivery

Through our online shop, we offer musical instruments and event technology for purchase. You can select products, place them in the shopping cart, and complete the purchase through the shop. Delivery is made to the address you provide.

For our party rental service, you can request speakers, PA systems, and other equipment for rent using an inquiry form on our website. After submitting the form, we will contact you directly to coordinate further.

Status of Compliance with the Requirements

The above-mentioned service is partially compliant with the Accessibility Enhancement Act (BFSG).

The following parts/contents/functions of the service are not accessible:

For product search, we use a third-party tool called “Doofinder”, which currently does not meet the accessibility requirements within the meaning of the BFSG.
The same applies to the image sliders in the shop, which use the plugins “Elysium-Slider” and “Foundation”. Currently, there is no way to maintain alternative texts for these.

We are in contact with the plugin manufacturers, who are already working on accessible versions. As soon as they are available, we will update the plugins accordingly.

Non-accessible Parts of the Service - Implementation Deadlines

Unfortunately, we are currently unable to provide an exact date for when the plugins will be accessible, as implementation depends on the plugin developers. As soon as accessible updates are provided, we will apply them immediately.

Creation of the Accessibility Statement

Date of creation of the accessibility statement: 27.06.2025
Date of the last review of the aforementioned services with regard to accessibility requirements: 24.06.25

Assessment of Accessibility Status

The assessment of the accessibility status is based on our self-assessment.

Feedback Option and Contact Information

Address:
Rock Shop
Division of fein.media GmbH
Am Sandfeld 21
76149 Karlsruhe
Managing Directors:
Gerd Gruß, Andreas Bernhard

Email: rockshop@rockshop.de

Phone: 0721 978550

Link to website: https://www.rockshop.de/en/information/our-team/#contact-form